RETURNING YOUR GRIND MACHINE
GRIND has a 30 day return policy that starts once you receive your machine. If you are not satisfied with your purchase, you can return your machine free of charge.
After 30 days of having the machine in your possession, you will be responsible for the shipping cost and a $200 restocking fee will be deducted from the refund amount. Please allow up to 5-10 business days to receive your refund after we have inspected your machine.
GRIND's guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Machine Warranty.
We do not offer any refunds for Extended Warranties that you may have paid for when purchasing your GRIND Machine.
If your GRIND Machine is returned in damaged condition, with missing parts, or otherwise has signs of abuse, GRIND reserves the right to refuse a refund or to charge additional fees, at GRIND's sole discretion.
To initiate a return, please contact us at: firstname.lastname@example.org
GRIND RESALE/ TRADE-IN POLICY
You are expressly prohibited from transferring, trading-in or reselling your Machine to any third-party (primarily Dr. Dish / Airborne Athletics, Inc). If we learn you have violated this policy, we will immediately pick-up our Machine from the recipient and bill you for any costs incurred retrieving the Machine including transport costs, costs to settle title and/or reclaim the Machine and reasonable attorneys’ fees. You may also face additional legal liability. GRIND does not offer reduced rates or otherwise accept trade-ins from any competitors.