RETURNING YOUR GRIND MACHINE

GRIND has a 30 day return policy that starts once you receive your machine. The GRIND Machine can be returned within 30 days of receipt and must be repackaged in original packaging. Any return will be charged $500 to cover return shipping and restocking fees. Please allow up to 5-10 business days to receive your refund after we have inspected your machine. 

GRIND's guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Machine Warranty.

We do not offer any refunds for Extended Warranties that you may have paid for when purchasing your GRIND Machine. 

If your GRIND Machine is returned in damaged condition, with missing parts, or otherwise has signs of abuse, GRIND reserves the right to refuse a refund or to charge additional fees, at GRIND's sole discretion.

• If you are outside of your 1 year warranty you must buy the part and pay for shipping.You are not required to send old parts back.

• If you are within your 1 year warranty, we will ship you new parts free of charge however you must ship us the defective parts back to GRIND.

 

To initiate a return, please contact us at: support@grindbasketball.com

 

GRIND RESALE/ TRADE-IN POLICY

You are expressly prohibited from transferring, trading-in or reselling your Machine to any third-party (primarily Dr. Dish / Airborne Athletics, Inc). If we learn you have violated this policy, we will immediately pick-up our Machine from the recipient and bill you for any costs incurred retrieving the Machine including transport costs, costs to settle title and/or reclaim the Machine and reasonable attorneys’ fees. You may also face additional legal liability. GRIND does not offer reduced rates or otherwise accept trade-ins from any competitors.