Frequently Asked Questions
Welcome to our FAQ Page.
The GRIND Machine is currently powered by a U.S. standard electrical outlet and is not battery powered. An extension cord will need to be purchased by a third party.
The GRIND machine is currently designed to use one ball at a time. We have a "No Standing Rule" in which you move as you wait on the next pass.
No, the GRIND machine rotates manually and passes to 5 spots on the court (top of the key, free throw line extended, both corners). There is a small lever on the base that is used to change spots.
Height- Rim must be 10 feet off the ground
Backboard width- High School, NCAA, NBA, FIBA Regulation backboard; 6 feet wide
Also can be used with backboard widths 44in and up
The machine works best with basketball goals that have space between the goal and pole that hold the backboard up
We currently do not keep track of made and missed shots. We do plan on implementing this soon, but do not have a set release date.
Yes, there will be a small amount of assembly required to use the machine. Instructions will be included with the machine and video instructions will be available on YouTube.
Yes! GRIND offers a 1 year manufactures warranty on the machine. You are able to purchase an extended 1 year warranty for additional coverage.
Warranty can be purchased at the time of checkout and up until 30 days after receiving your machine.
The weight of the GRIND Machine is approximately 110 lbs. It folds into a duffel bag with two wheels for easy transportation and storage.
Yes, the GRIND machine is built with electrical components that should be kept out of the rain/sleet/snow etc.
Absolutely! Our payment plan system is easy to use. You can find this option on the GRIND Machine product page before checkout.
The GRIND Machine cost $1595 before tax and shipping.
Yes, if you need to cancel your order before shipping, GRIND will refund your purchase. However, a non refundable $100 admin fee will apply.
Yes, GRIND has a 30 day return policy that starts once you receive your machine. If you are not satisfied with your purchase, you can return your machine.
The customer will be responsible for the shipping cost and a $200 restocking fee will be deducted from the refund amount.
All Batch 2 pre-orders will be shipped in the Spring of 2021. Since GRIND has developed a new innovative product, manufacturing and logistics need time to be set up and finalized.
GRIND is a new company, and we need pre-orders before the manufacturing process can begin. Once we receive sufficient pre-orders, we can move forward with the building of the machines.
Reach out to us for any additional questions!